Support
When something is wrong with what's already live
IT support for apps and sites: failures, updates, access, hosting moves. Mon–Fri 09:00–18:00 Kyiv time; we don't promise a fixed response time.
Before you write
- Write down the steps that lead to the problem.
- Note the device, OS and browser.
- Don't send passwords in the form — we'll arrange access separately and safely.
Do you support products you didn't build?
Yes, after assessing code and access. Sometimes the honest answer is that support would cost more than a rebuild.
Is there 24/7 support?
No. We work Mon–Fri 09:00–18:00 Kyiv time.
What if the form doesn't work?
Email tech@itezlim.trade. Your text stays in the form if an error occurs.